Cloud Digital Menu Board System

1. Project Overview

INVENTO proposes a cloud-based Digital Menu Board solution that allows the client to remotely display and manage menus, advertisements, promotional images, and videos on restaurant screens.

The client will provide the required screens and Android boxes. INVENTO will provide the web-based management dashboard, Android player application, cloud synchronization, configuration, and technical support.

The system will allow authorized users to upload content once and publish it remotely to one or multiple screens without manually accessing each Android box.

2. Technical Offer

2.1 Web Management Dashboard

The system will provide a secure web dashboard through which authorized users can:

• Log in using a username and password.
• Upload images and videos.
• View and manage previously uploaded media.
• Create playlists.
• Arrange images and videos in the required display order.
• Set the display duration for each image.
• Assign playlists to specific screens.
• Update displayed content remotely.
• Remove or replace published content.
• View the last synchronization time for each screen.
• View whether a screen is online or offline.

2.2 Screen Management

Each Android box will be registered as a separate screen inside the dashboard. The screen-management module will include:

• Unique screen identification.
• Screen pairing using a generated code.
• Screen name and location.
• Branch assignment.
• Landscape orientation.
• Playlist assignment.
• Screen activation and deactivation.
• Online and offline status.
• Last connection and synchronization status.

Example screen names: Maadi Branch – Main Menu, Maadi Branch – Offers Screen, Nasr City Branch – Cashier Screen.

2.5 Basic Scheduling

The system will allow the client to schedule content based on start date, end date, start time, end time, and selected days of the week.

• Breakfast menu from 7:00 AM to 11:00 AM.
• Lunch menu from 11:00 AM to 5:00 PM.
• Weekend promotion every Thursday and Friday.
• Ramadan campaign between specified dates.

2.6 Android Player Application

INVENTO will provide an Android APK installed on the client’s Android boxes. The application will:

• Connect securely to the cloud platform.
• Download the assigned playlist.
• Display images and videos in full-screen mode.
• Automatically synchronize updated content.
• Store downloaded content locally.
• Continue playing downloaded content if the internet connection is interrupted.
• Resume synchronization when the internet connection is restored.
• Automatically restart playback after application reopening.
• Support landscape and portrait screens.

The Android box must support the agreed Android version and video formats.

2.7 Offline Playback

Once content has been downloaded to the Android box, it will remain available locally. If the internet connection is temporarily unavailable:

• The screen will continue displaying the latest downloaded playlist.
• The screen will not become blank.
• New updates will be downloaded automatically after reconnection.

An internet connection is required for initial setup, content updates, synchronization, and remote monitoring.

2.8 User Access

• One administrator account.
• Secure login.
• Password-protected access.
• Access to the client’s registered screens and media only.

Additional users and advanced permission levels can be provided in higher packages.

2.9 Security

• Secure HTTPS communication.
• Authenticated dashboard access.
• Secure screen registration.
• Client-specific data separation.
• Controlled access to uploaded media.
• Regular cloud backups according to the hosting policy.

3. Project Deliverables

• Client account on the Digital Menu Board platform.
• Web-based management dashboard.
• Android player APK.
• Registration and configuration of the agreed screens.
• Remote installation assistance.
• Initial playlist configuration.
• Administrator training session.
• User guide or basic operating instructions.
• Technical support during the subscription period.

4. Implementation Plan

Estimated total implementation period: 5–7 working days, starting after payment, hardware readiness, and receipt of the initial content.

5. Client Responsibilities

• Providing screens and Android boxes.
• Providing stable electricity and internet access.
• Ensuring that Android boxes meet the required technical specifications.
• Providing images and videos in the required format.
• Providing the required menu, advertisements, and promotional content.
• Providing access to the Android boxes during configuration.
• Ensuring that the screens are physically installed and connected.
• Reporting hardware or internet problems to the relevant service provider.

INVENTO is not responsible for screen damage, Android-box failure, electrical problems, internet interruptions, or physical installation unless separately agreed.

6. Financial Offer

6.1 Annual Subscription

7. Package Inclusions

• Dashboard.
• Android player application.
• Image and video uploads.
• Playlist creation.
• Content ordering.
• Screen assignment.
• Basic scheduling.
• Offline playback.
• Automatic synchronization.
• Landscape and portrait support.
• Screen online/offline status.
• Last synchronization information.
• One administrator account.
• Remote technical support.
• Platform updates and basic maintenance.

8. Items Not Included

The following items are not included in this offer:

• Screens.
• Android boxes.
• Internet connections.
• Electrical installation.
• Wall mounting or physical screen installation.
• Professional advertisement or video production.
• Graphic design services.
• Custom menu-template design.
• Point-of-sale integration.
• ERP integration.
• Automatic product-price synchronization.
• Multiple user roles and approval workflows.
• Interactive or touch-screen functions.
• Social-media feeds.
• Custom APIs.
• White-label application.
• On-site support.
• Hardware maintenance.

These items can be provided under a separate quotation.

9. Optional On-Premise Hosting

If the client requests to host the Admin Panel on their own server or private infrastructure, this can be provided as an optional on-premise deployment under a separate setup and support scope.

The on-premise option includes deployment of the web Admin Panel, backend API, database, and media storage configuration on the client-provided server environment.

9.1 On-Premise Setup

9.3 Client Responsibilities for On-Premise Hosting

• Providing the server or private cloud environment.
• Providing operating system access and administrator credentials.
• Providing the domain, SSL certificate, and public IP when required.
• Providing stable internet connectivity and firewall access.
• Providing storage capacity suitable for uploaded media files.
• Managing server security, antivirus, operating system updates, and infrastructure backups.

10. Technical Support (For cloud subscription)

The subscription includes remote support for:

• Dashboard access problems.
• Screen-registration problems.
• Content synchronization issues.
• APK-related software issues.
• General system-operation assistance.

Standard support hours

Sunday to Thursday, excluding official holidays, during INVENTO’ normal working hours.

Target response times

Resolution time depends on the nature of the issue and excludes hardware, internet, and third-party service failures.

11. Payment Terms

• Annual subscriptions are payable in full before activation.
• Subscription renewal must be completed before the expiry date.
• Prices do not include VAT or other applicable taxes.
• Additional development will require separate approval and quotation.
• Services may be suspended if subscription payments become overdue.

12. Subscription and Cancellation

• Annual payments are non-refundable after system activation.
• The client may request cancellation before the next renewal date.
• Uploaded content may be removed after account termination.
• The client should download or retain original copies of all media files.

13. Warranty and Limitations

INVENTO guarantees that the supplied software will operate according to the agreed basic functionality when used with compatible hardware and a stable internet connection.

The warranty does not cover:

• Unsupported Android boxes.
• Hardware defects.
• Screen defects.
• Network restrictions.
• Internet outages.
• Power interruptions.
• Incorrect content formats.
• Modifications made by unauthorized parties.
• Third-party applications installed on the Android box.